Insurance · Claims Management FinanceIntermediate
Claims Management for Nepali Insurers
Settle valid claims fast, fairly and with full documentation.
Taught by My Skill Lab Insurance Faculty · Insurance Practitioners
What you'll learn
- Run each claim through a documented lifecycle from intimation to closure and recovery.
- Appoint and manage licensed surveyors and challenge weak assessment reports.
- Handle motor, property and life claims with the right documents and calculations.
- Recognise fraud indicators and investigate proportionately without delaying honest claimants.
- Meet the Nepal Insurance Authority's expectations on timeliness, communication and reporting.
About this course
A practical course for claims officers in life and non-life insurers. Covers the claim lifecycle, working with licensed surveyors, motor, property and life claim handling, fraud detection, and the regulatory expectations the Nepal Insurance Authority has set after repeated warnings about delays.
Course content
5 lessons- 1The Claim Lifecycle and Regulatory ExpectationsIntimation, registration, assessment, decision, payment and closure.Preview
- 2Working with Surveyors and Loss AssessmentAppoint, brief and review licensed surveyors; calculate the loss correctly.
- 3Handling Motor, Property and Life ClaimsDocuments and decision points for the most common claim types.
- 4Fraud Detection and InvestigationSpot red flags and investigate proportionately.
- 5Reserving, Recoveries, Reporting and DisputesClaim reserves, salvage and subrogation, reinsurance recovery and complaint handling.