Insurance · Agency & Distribution Business & MarketingBeginner
Insurance Fundamentals for Agents and Front-Line Staff
How insurance works in Nepal, and how to sell it honestly.
Taught by My Skill Lab Insurance Faculty · Insurance Practitioners
What you'll learn
- Explain the six classic principles of insurance (utmost good faith, insurable interest, indemnity, contribution, subrogation, proximate cause) with Nepali examples.
- Describe the structure of the Nepali insurance market: life, non-life, reinsurance, microinsurance, intermediaries and the Nepal Insurance Authority.
- Outline the path to becoming a licensed insurance agent in Nepal and the conduct rules that keep a licence safe.
- Run a needs-based sales conversation that documents disclosures and avoids mis-selling.
- Handle the most common customer objections and hand over a clean proposal file to underwriting.
About this course
A free starting point for anyone joining a Nepali life, non-life or micro insurer in agency, sales or branch roles. You will learn the core principles of insurance, how the market and the Nepal Insurance Authority fit together under the Insurance Act 2079, how agents are licensed, and how to run a needs-based, mis-selling-free sales conversation.
Course content
5 lessons- 1What Insurance Is and the Principles Behind Every PolicyRisk pooling and the six legal principles that decide whether a claim is paid.Preview
- 2The Nepali Insurance Market and Its RegulatorWho is who: insurers, reinsurers, intermediaries, the Nepal Insurance Authority and the Health Insurance Board.
- 3Becoming and Staying a Licensed AgentTraining, the Authority's exam, licence conduct and commission basics.
- 4The Needs-Based Sales ConversationFact-find, recommend, disclose and document, so the policy fits and the claim gets paid.
- 5After the Sale: Servicing, Renewals and HandoverClean proposal files, renewals, persistency and helping customers at claim time.