AI for Small Business Owners
Save ten hours a week on admin, customers and marketing.
Taught by Saroj · Founder, My Skill Lab
What you'll learn
- Choose a small, affordable AI toolkit that fits your business and know what each tool is for
- Answer customer emails, messages and reviews in your own voice in a fraction of the time
- Produce professional quotes, proposals and follow-up messages from a short brief
- Prepare receipts, invoices and a simple cash-flow view so your accountant needs less of your time
- Keep social media and local marketing running with a repeatable one-hour weekly routine
- Apply basic data-privacy rules so customer information never leaks into the wrong tool
About this course
Running a small business means being the sales team, the support desk, the bookkeeper and the marketing department before lunch. This course is for owners of shops, cafes, agencies, trades and small online businesses who want AI to take real work off their plate without adding risk. You will use ChatGPT, Claude, Gemini and a few low-cost tools to answer customers faster, write quotes and proposals, prepare clean books for your accountant, keep social media alive in an hour a week, and hire well. Every lesson gives you a template you can start using the same day. You will also learn which tools are worth paying for, what customer data must never go into a chatbot, and how to build a weekly AI routine. No technical background is needed, only a business you care about.
Course content
7 lessons- 1Which AI Tools a Small Business Actually NeedsA short, honest map of the tools worth your time and a first-week setup you can finish today.Preview
- 2Customer Replies: Email, Messages and ReviewsAnswer enquiries, complaints and reviews quickly in your own voice with reusable reply prompts.
- 3Quotes, Proposals and Follow-Ups That Win WorkTurn a short brief into a clear quote or proposal, then follow up without feeling pushy.
- 4Bookkeeping Prep Your Accountant Will Thank You ForUse AI to sort receipts, chase invoices and keep a simple cash-flow view without becoming an accountant.
- 5Social Posts and Local Marketing in an Hour a WeekA repeatable weekly routine for posts, offers and local listings that keeps your business visible.
- 6Hiring Well: Job Ads, Screening and OnboardingWrite clear job ads, screen fairly and build onboarding documents that make new hires productive fast.
- 7Privacy, Costs and Your Weekly AI RoutineProtect customer data, keep tool spending sane and turn everything in this course into a weekly habit.