Automate Your Work with AI: Zapier, Make and n8n
Connect apps and AI models into workflows — no coding needed.
Taught by Asha Karki · AI Product Engineer
What you'll learn
- Identify which business tasks are worth automating and map them as trigger-action workflows
- Build a Zapier workflow with an AI step that classifies or drafts text from app data
- Design a Make scenario with routers, filters and an AI module for multi-branch logic
- Self-host or sign up for n8n and build a workflow using its AI nodes and expressions
- Deploy lead-capture, summarisation, CRM and reporting automations with human approval steps
- Monitor, debug and cost-control automations and handle personal data responsibly
About this course
Automate Your Work with AI is a practical course for small-business owners, operations staff, marketers and freelancers who want to remove repetitive work without hiring a developer. Using Zapier, Make and n8n, three of the most popular no-code automation tools, you will connect the apps you already use, such as email, forms, spreadsheets, CRMs and chat, and add AI steps that classify, summarise, extract and draft. You will build real automations: capturing and qualifying leads into a CRM, summarising inbound email into a daily digest, drafting replies for approval, and producing weekly reports from spreadsheet data. You will also learn how to make workflows reliable, keep costs predictable and handle customer data responsibly. No coding experience is required; if you can use a spreadsheet and a web browser you can complete every lesson. By the end you will have several live automations saving you hours each week and a method for building the next one.
Course content
7 lessons- 1What Automation Can Do for a Small BusinessThe trigger-action model, where AI adds value inside a workflow, and how to pick your first automation.Preview
- 2Zapier: Your First Workflow with an AI StepBuild a Zap from a form to a spreadsheet and Slack, add an AI step that classifies the entry, and test it.
- 3Make: Visual Scenarios with Routers and AI ModulesDesign a multi-branch scenario in Make with routers, filters, iterators and an AI module, then schedule it.
- 4n8n: Self-Hosted Workflows and AI NodesRun n8n in the cloud or on your own machine, use expressions and the AI Agent node, and keep data in-house.
- 5Lead Capture and CRM AutomationsQualify enquiries with AI, enrich and de-duplicate contacts, create CRM deals and alert the right person.
- 6Summarisation, Digests and ReportingTurn inboxes, chat channels and spreadsheets into daily digests and weekly reports written by AI and delivered automatically.
- 7Reliability, Costs and GovernanceError handling, retries, idempotency, cost control, monitoring and responsible handling of customer data.